1. USER INFORMATION

This Privacy Policy expresses the commitment of M. LLORENS JUAN S.L. (hereinafter, LLORENS DOLLS) with respect to privacy and protection of the data we process, guaranteeing Users, among other things, that (i) at any time, you may exercise any of the rights that correspond to you in accordance with the applicable regulations; (ii) we will comply with the obligation of secrecy and confidentiality of the personal data collected, and that we will not communicate them to third parties without your consent; (iii) we have adopted the necessary technical and organizational measures.

Who is responsible for the processing of your personal data?

MUÑECAS LLORENS is the RESPONSIBLE for the processing of the USER’s personal data and informs you that these data will be processed in accordance with the provisions of the Regulation on the protection of data of natural persons with regard to the processing of personal data and the free movement of such data and repealing Directive 95/46/EC (hereinafter RGPD), and the Organic Law 3/2018, of December 5, 2018, on the Protection of Personal Data and guarantee of digital rights (hereinafter LOPDGDDD).

How do we treat your personal data?

We are committed to the correct treatment of your personal data, so we will always treat them:

– In a lawful, loyal and transparent manner .

– For specific, explicit and legitimate purposes.

– Adequate, relevant and limited to what is necessary in relation to the purpose.

– Accurate and up-to-date.

– During the time necessary for the fulfillment of the purpose for which they were collected.

– In full and confidentially.

What do we process your personal data for?

All personal data we collect will always be adequate, relevant and limited in relation to the explicit purposes for which they have been collected. Specifically, we will process your personal data for the fulfillment of the following purposes:

• Communicate with you to respond to your requests.

• Sending of the newsletter and other informative and/or courtesy communications.

• Manage our official profiles on social networks, processing personal data only to meet the interactions that may exist in each social network.

• Additional purposes. We will also process your data to comply with legal obligations, such as responding to legal process or law enforcement requests. In addition, we collect some non-identifying information through cookies that are downloaded to your device when you browse our website, as detailed in our Cookie Policy.

What personal data do we process?

We will always process the data strictly necessary and essential in relation to the purpose for which they were collected. The Website processes the following data:

• Identifying data: basic data that allow us to identify, contact, manage and send the product to the User, such as name and surname, date of birth, telephone, e-mail or address.
• Messages: free text field in which the User can formulate the queries he/she deems appropriate.
• Connection data and cookies: information related to the connection of the Website, such as cookies or IP address. For more information on cookies, please see our Cookie Policy.

What is the origin of the data?

You have provided us with your personal data directly through any of the forms or communication channels enabled for this purpose. In each form, or in the corresponding channel, the personal data requested are those necessary and essential to carry out the purpose for which they were collected, which you will find indicated in the first informative layer.

It is very important that all the information you provide us with is correct, complete, accurate and up to date, so that we can carry out, manage or process your request correctly.

Why may we process your personal data?

Any processing of personal data shall be legitimized by Article 6 of the GDPR as follows:

• With your CONSENT, such as the one existing in the different forms of the Web Site.
• In compliance with our legal obligations.
• In exceptional cases, we may process your personal data in the LEGITIMATE INTEREST of the CONTROLLER.

How long will we keep your personal data?

Under the principle of limitation of the storage period, your personal data will be kept for no longer than is necessary to maintain the purpose of the processing, or as long as you do not request their deletion or revoke, where appropriate, your consent. Personal data may also be kept for the time necessary to comply with legal obligations and possible liabilities that may arise and that, in each case, correspond according to each category of data.

To whom do we provide your personal data?

No communication of personal data to third parties is foreseen, except, if necessary, to the rest of the companies of the business group, and to service providers related to communications, transport and other similar services for the development and execution of the purposes of the processing, with which the RESPONSIBLE has signed the confidentiality and processing manager contracts required by the privacy regulations in force.

Thus, your personal data will be transferred only in those cases in which it is necessary to offer and provide the service, specifically:

• Providers of information services for the maintenance and development of the services we offer (for example, for instant messaging service that you will find on the Web Site. You can access their privacy policy at www.hcaptcha.com/privacy)
• Suppliers related to marketing services, advertising or social networks that help us in marketing actions, advertising and analysis of the services we offer.
• Google Analytics: Statistical analysis tool that we use to obtain information about the use of our website and improve the user experience. Google Analytics collects data on browsing and user behaviors anonymously, allowing us to make adjustments based on aggregate analysis.

As indicated above, your personal data may also be disclosed to the relevant authorities or in accordance with applicable laws and regulations.

Commitment of the Data Processors

All our service providers act strictly as data processors in accordance with the RGPD and the LOPDGDD. This means that they can only access and process the data necessary to carry out their services, always under the instructions of the Controller and within the framework of the confidentiality and data protection contracts that we have formalized with each of them.

MUÑECAS LLORENS guarantees that these suppliers comply with the security and confidentiality requirements appropriate for the processing of your data, and that the data are used exclusively for the agreed purposes.

What are your rights?

You may exercise, free of charge and to the extent that the legal requirements are met, the following rights:

• Right of access: You have the right to obtain information about the personal data concerning you that we are or are not processing, and in such case, to access them. Upon request, we will provide you with a copy of the personal data we are processing.

• Right of rectification: You have the right to rectify your personal data that is inaccurate or incomplete, or to have incomplete data completed.

• Right of deletion: You may request the deletion of your data when, among other circumstances, they are no longer necessary for the purposes for which they were collected or otherwise processed.

• Right to limitation of processing: You have the right to limit the processing of your data, in certain circumstances established by the data protection regulations.

• Right to data portability: You have the right to receive your personal data in a structured, commonly used and machine-readable format and to transmit it to another entity.

• Right to object: In certain situations, you may object to certain processing on grounds relating to your particular situation, including profiling. You may object at any time to the processing of your personal data for direct marketing purposes.

• Right to revoke your consent: At any time, you may withdraw your consent to any processing, although such withdrawal will not affect the lawfulness of the processing based on the consent previously given.

• The right to file a complaint with the supervisory authority (www.aepd.es) if you believe that the processing does not comply with the regulations in force.

Contact information to exercise your rights:

LLORENS JUAN S.L, Carrer Gabriel Miró, 6, 03430 Onil, Alicante or by mail info@mllorens.es

2. MANDATORY OR OPTIONAL NATURE OF THE INFORMATION PROVIDED BY THE USER

USERS, by checking the corresponding boxes and entering data in the fields marked with an asterisk (*) in the contact form or presented in download forms, expressly and freely and unequivocally accept that their data are necessary to fulfill their request, by the provider, being voluntary the inclusion of data in the remaining fields. The USER guarantees that the personal data provided to the RESPONSIBLE are truthful and is responsible for communicating any changes to them.

The RESPONSIBLE informs that all data requested through the website are mandatory, as they are necessary for the provision of optimal service to the USER. In the event that all the data is not provided, there is no guarantee that the information and services provided will be completely tailored to your needs.

3. SECURITY MEASURES

That in accordance with the provisions of the regulations in force on personal data protection, the RESPONSIBLE is complying with all the provisions of the RGPD and LOPDGDD regulations for the processing of personal data under its responsibility, and manifestly with the principles described in Article 5 of the RGPD, by which they are processed in a lawful, fair and transparent manner in relation to the data subject and adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed.

The RESPONSIBLE guarantees that it has implemented appropriate technical and organizational policies to apply the security measures established by the RGPD and the LOPDGDD in order to protect the rights and freedoms of the USERS and has communicated the appropriate information to them so that they can exercise them.

The RESPONSIBLE may change this Policy at any time, informing the date on which it was last updated. If there have been significant changes it will try to alert the USER when possible.

For more information about privacy guarantees, you can contact the RESPONSIBLE:

LLORENS JUAN S.L, Carrer Gabriel Miró, 6, 03430 Onil, Alicante or by mail info@mllorens.es

Date of update: January 2025